SUBSCRIPTION

How am I charged for the service?

Subscription charges will be deducted directly from your prepaid mobile balance or will reflect in your monthly post-paid bill. The service charge is £2.99 per week, and you will receive an SMS notification once the transaction is processed.

How do I get in touch with Customer Care?
I received a confirmation text message that I was charged but I cannot access the service. What do I do?

Give the system a few minutes to process your request.

Can I change the mobile number in my account?

At the moment, this is not possible.